Insights

Content operations, approvals and governance, multilingual publishing, measurement, sector notes.

Approvals and governance · · 4 min

Ten questions to ask any marketing agency that uses automation

Before you hire a marketing agency that uses AI or automation, ask ten questions: who approves, who owns the system, what is tested, what happens when it breaks, which AI tools see your data, whether AI use is in the contract, how synthetic content is labelled, whether it automates engagement, how results are dated, and what happens when you leave.

Tell us what you publish today. We’ll tell you, in 20 minutes, whether an engine would help.

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